Comments on: Parker Metal Working – My experience http://www.4x4blog.com/parker-metal-working-my-experience/ 4x4 Blog about off-road adventures. Rubicon Trail Rock Crawling to Extreme Polaris RZR and ATVs. Tue, 29 Nov 2011 02:14:36 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: one welder http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-302 one welder Thu, 08 Sep 2011 15:03:47 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-302 Just from reading the comments from Phil, I will not be sending any money to this company. Thank for the honest reviews. This is what the net was made for. Phil, Yes costomers are a pain. Business is thankless and even when the customer is wrong. It's your job to make them think they're right, and have them smiling as you charge them for service. This site makes some BIG claims about customer service and avalibility. Well. The reviews speak for themselfs. And Phil, you may want to check some other forums where people are talking about your "awsome" costomer service, or MASIVE lack there of. Just because your right doesn't mean your not a jerk. Just from reading the comments from Phil, I will not be sending any money to this company. Thank for the honest reviews. This is what the net was made for.

Phil, Yes costomers are a pain. Business is thankless and even when the customer is wrong. It’s your job to make them think they’re right, and have them smiling as you charge them for service.

This site makes some BIG claims about customer service and avalibility. Well. The reviews speak for themselfs. And Phil, you may want to check some other forums where people are talking about your “awsome” costomer service, or MASIVE lack there of.

Just because your right doesn’t mean your not a jerk.

]]> By: Dillon http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-298 Dillon Sun, 28 Aug 2011 13:42:59 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-298 Wow, thank you Phill Sr... I saw a link to your machines on another site and thought i'd check it out. I am in the market for my first plasma cutter and like others the price of your machines was impressive. I have had a few bad experiences with customer service in the past and been burned by bad purchases so i thought i would do a quick google review search. Just so you know this was one of the first few links that came up using your company name. After reading the first couple posts i was open minded then i read yours and Jims. You have no clue as to what customer service is. All the bad experiences I had in the past were always resolved peacefully and the customer (me) was never blamed. Eventhough "I" lost my cool. In the end i remained a satisfied customer and i even apologised for what i said. You expect people to pour their hard earned money and trust into your company and expect a good product, and knowledgable and understanding customer service in return. After reading your posts i an NOT purchasing from you! Ever heard "The customer is always right"? Wow, thank you Phill Sr…
I saw a link to your machines on another site and thought i’d check it out. I am in the market for my first plasma cutter and like others the price of your machines was impressive. I have had a few bad experiences with customer service in the past and been burned by bad purchases so i thought i would do a quick google review search. Just so you know this was one of the first few links that came up using your company name. After reading the first couple posts i was open minded then i read yours and Jims. You have no clue as to what customer service is. All the bad experiences I had in the past were always resolved peacefully and the customer (me) was never blamed. Eventhough “I” lost my cool. In the end i remained a satisfied customer and i even apologised for what i said. You expect people to pour their hard earned money and trust into your company and expect a good product, and knowledgable and understanding customer service in return. After reading your posts i an NOT purchasing from you! Ever heard “The customer is always right”?

]]> By: Philip Parkerson Sr http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-233 Philip Parkerson Sr Wed, 06 Apr 2011 17:12:31 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-233 Sorry for the full voicemail from time to time. Been busy moving, building, and generally going crazy with all the demands that brings. I've emailed God asking for 28 hours a day... still waiting for a reply though. BTW... to those that experienced the occasional voice mail full during the past year (been moving ya'know)... you can always send an email. parkermetalworking@yahoo.com I'm think'n it may be a sign of the times... that people seem quite eager to find fault... not features. Hmmm. We have in the past, currently, and in the future really interested in offering great products at great prices to provide great value. Hell, we're just GREAT! Sorry for the full voicemail from time to time. Been busy moving, building, and generally going crazy with all the demands that brings.

I’ve emailed God asking for 28 hours a day… still waiting for a reply though.

BTW… to those that experienced the occasional voice mail full during the past year (been moving ya’know)… you can always send an email. parkermetalworking@yahoo.com

I’m think’n it may be a sign of the times… that people seem quite eager to find fault… not features. Hmmm.

We have in the past, currently, and in the future really interested in offering great products at great prices to provide great value. Hell, we’re just GREAT!

]]> By: Matt White http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-203 Matt White Fri, 10 Sep 2010 21:46:09 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-203 I've been trying to call Parker Metal Working for a week and their phone goes straight to voicemail, which is full. I had them repair my welder earlier this year and it's now broken. I need to get it repaired. Anyone know if they went out of business? I’ve been trying to call Parker Metal Working for a week and their phone goes straight to voicemail, which is full. I had them repair my welder earlier this year and it’s now broken. I need to get it repaired. Anyone know if they went out of business?

]]> By: Keith http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-202 Keith Fri, 10 Sep 2010 20:01:10 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-202 I need parts I need parts

]]> By: Keith http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-201 Keith Fri, 10 Sep 2010 20:00:40 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-201 I can not reach anyone at the 888-281-2820 or 480-983-6030 both have a message saying the in boxs is full I can not reach anyone at the 888-281-2820 or 480-983-6030 both have a message saying the in boxs is full

]]> By: Philip Parkerson Sr http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-187 Philip Parkerson Sr Wed, 24 Mar 2010 19:15:02 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-187 It's simple Jim... you called with an attitude... and I just gave back what I received. Ever heard of the saying... "you can dish it out... but you can't take it". Yep.... I get pissy... if I'm not treated with common respect. THAT IS ABSOLUTLY THE ONLY TIME I GET PISSY! BTW... you say your machine never really worked correctly. Well, for sure that means either the machines have a technical problem (which we gladly cover under warranty) OR <strong>IT'S THE OPERATOR!!!</strong> Our machines out perform others in so many ways! No shit! Before I started this industry in June 2004. The only choice was plasma cutters of a non-inverter design for at minimum $1500 for a 40amp. When people can't appreciate these facts... and act like they are owed more than what they bought... I get pissy! Phil Sr BTW... we moved to Oregon It’s simple Jim… you called with an attitude… and I just gave back what I received.

Ever heard of the saying… “you can dish it out… but you can’t take it”.

Yep…. I get pissy… if I’m not treated with common respect. THAT IS ABSOLUTLY THE ONLY TIME I GET PISSY!

BTW… you say your machine never really worked correctly. Well, for sure that means either the machines have a technical problem (which we gladly cover under warranty) OR IT’S THE OPERATOR!!!

Our machines out perform others in so many ways! No shit!

Before I started this industry in June 2004. The only choice was plasma cutters of a non-inverter design for at minimum $1500 for a 40amp.

When people can’t appreciate these facts… and act like they are owed more than what they bought… I get pissy!

Phil Sr

BTW… we moved to Oregon

]]> By: Jim Whitaker http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-186 Jim Whitaker Tue, 23 Mar 2010 04:05:49 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-186 I bought 2 units from Parkermetalworking. The 200amp acdc and the 40/160 dv plasma tec. The 200acdc worked ok but that is it, just ok. It seemed to have an unstable arc as did the 40/160. I coulldn't count on these units operating the same 2 days in a row. I traded the 200acdc for a project vehicle. The 40/160 plasma tec broke down twice. The second time it broke I sent it back to Phil Sr. He said he would get it turned right aroung for me. He had it for 2 days and didn't know it was there. After 8 days it still hadn't been fixed and it took him a bit to find it. When I ask when will he get to it Phil got pissy and accused me of expecting too much. The flowmeters on both welders quit working very soon after being put into service. Phil told me that he wasn't going to warranty them, that I was being too nit picky. I told him that I simply expect new things to work. I wont ever buy another Parkermetalworking product again or deal with Phil Sr. That's why I bought a Miller diversion. I can't say it enough, YOU GET WHAT YOU PAY FOR. The customer service that Phil tries to sell just isn't there. I bought 2 units from Parkermetalworking. The 200amp acdc and the 40/160 dv plasma tec. The 200acdc worked ok but that is it, just ok. It seemed to have an unstable arc as did the 40/160. I coulldn’t count on these units operating the same 2 days in a row. I traded the 200acdc for a project vehicle. The 40/160 plasma tec broke down twice. The second time it broke I sent it back to Phil Sr. He said he would get it turned right aroung for me. He had it for 2 days and didn’t know it was there. After 8 days it still hadn’t been fixed and it took him a bit to find it. When I ask when will he get to it Phil got pissy and accused me of expecting too much. The flowmeters on both welders quit working very soon after being put into service. Phil told me that he wasn’t going to warranty them, that I was being too nit picky. I told him that I simply expect new things to work. I wont ever buy another Parkermetalworking product again or deal with Phil Sr. That’s why I bought a Miller diversion. I can’t say it enough, YOU GET WHAT YOU PAY FOR. The customer service that Phil tries to sell just isn’t there.

]]> By: Ivan Nickel http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-175 Ivan Nickel Mon, 15 Feb 2010 04:31:32 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-175 Yeah Phil you get pissy when A) You get caught in a lie B) Your product breaks within warranty and therefore is a cost to you C) Someone doesn't want to put up with your nonsense Just plain stay away from the snake oil salesmen at parker. Yeah Phil you get pissy when
A) You get caught in a lie
B) Your product breaks within warranty and therefore is a cost to you
C) Someone doesn’t want to put up with your nonsense

Just plain stay away from the snake oil salesmen at parker.

]]> By: Phil Sr http://www.4x4blog.com/parker-metal-working-my-experience/comment-page-1/#comment-162 Phil Sr Thu, 29 Oct 2009 17:41:46 +0000 http://www.4x4blog.com/parker-metal-working-my-experience/#comment-162 This is Phil Sr the owner of Parker Metalworking Products. We expect our customers to abide by the terms of our warranty and purchase agreement... just as they expect us to. That simple!!! The ONLY (I again say... ONLY) time I get "Pissy" is when people are uncooperative and show disrespect to me or my company. The reason I get "Pissy" is because anyone with a brain would understand and clearly see that we provide great service as it relates to the purchase of their machine. When people purchace a product from us... agree to the terms of the warranty and purchase agreement... and then try to move the goal-post in the middle of the game... THAT'S WHEN I GET "PISSY"! Later... Phil Sr This is Phil Sr the owner of Parker Metalworking Products.

We expect our customers to abide by the terms of our warranty and purchase agreement… just as they expect us to. That simple!!!

The ONLY (I again say… ONLY) time I get “Pissy” is when people are uncooperative and show disrespect to me or my company. The reason I get “Pissy” is because anyone with a brain would understand and clearly see that we provide great service as it relates to the purchase of their machine.

When people purchace a product from us… agree to the terms of the warranty and purchase agreement… and then try to move the goal-post in the middle of the game… THAT’S WHEN I GET “PISSY”!

Later… Phil Sr

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